I believe the A2DP profile is either turned OFF on the Voyager headset or might be active with another audio streaming device without being noticed by the user (e.g. I'd like to check what you suggest, but I'm not so skilled Hi Mukesh and thank you very much for your deep analysis. If you still encounter the issue then please open a support ticket with Poly. If A2DP is already turned ON, check if there is an active connection of the headset with another device such as smartphones or tablets, and stop the currently active media connection. This causes the LED light on the BT600 to flash blue and will reproduce the current computer audio within the same Phone Audio profile (Not A2DP).Īlso check the status of the streaming audio setting of the headset via HUB for PC or Mac, or HUB Mobile, and make sure it is turned ON. On a PC or Mac, opening the recording device properties activates the Phone Audio on the headset to monitor transmit activity which can be seen in the level bars. There might be a program or service running causing the Phone Audio Profile to remain open such as a softphone dialer. a smartphone playing music with the volume level all the way down). Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.
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